SHIPPING POLICY

WULFZ & CO.

At WULFZ & CO., we are committed to providing you with the best online shopping experience, which includes fast and reliable shipping.

Free Shipping - Australia Domestic

• We are pleased to offer free shipping on all orders within Australia.

•Orders will be processed and dispatched within 1-2 business days.

•Estimated delivery time is between 2-7 business days, depending on your location.

Shipping Provider

•We use trusted delivery services to ensure your order arrives safely and on time. The carrier will be chosen based on your shipping address.
• We use DHL express, Sendle & Australia Post.

Order Tracking

•Once your order has shipped, you will receive a tracking number via email to track your package

WULFZ & Co. International Shipping Policy – Customs

1. International Shipping Overview
WULFZ & Co. is proud to offer international shipping to a wide range of countries. We strive to ensure a smooth delivery process for our international customers, and we want to be transparent about the shipping and customs process.

2. Customs Duties & Taxes
• Customs Fees: All international shipments may be subject to customs duties, taxes, and fees that are levied by the destination country. These fees are determined by the customs authority of the destination country and are the responsibility of the customer.
• Payment of Duties & Taxes: Customers will be responsible for paying any additional charges for customs clearance. WULFZ & Co. has no control over these charges and cannot predict the exact cost. Customs policies vary by country, and we recommend contacting your local customs office for more information.
• Customs Declarations: All international shipments are subject to customs inspection and may be delayed due to customs procedures. WULFZ & Co. will ensure that all shipments are accurately declared with the proper information to comply with international shipping laws.

3. Delays Due to Customs
• Please note that international shipping can occasionally be delayed due to customs processing. Unfortunately, WULFZ & Co. cannot be held responsible for delays caused by customs procedures, as this is out of our control.

4. Refused Shipments
• If a shipment is refused by customs or the customer, any fees incurred (including return shipping fees) will be deducted from the refund.

5. Shipping Restrictions
• Some products may be restricted or prohibited from entering certain countries. It is the responsibility of the customer to ensure that the products ordered comply with the customs regulations of their country. If an item is held by customs or cannot be delivered, WULFZ & Co. is not responsible for the return or refund of the item unless it is an error on our part.

6. International Shipping Rates
• International shipping rates are calculated based on the weight, size, and destination of the order. The final shipping cost will be displayed at checkout. Please note that customs duties and taxes are not included in the shipping cost.

7. Customer Support
• If you have any questions regarding customs duties or shipping, please don’t hesitate to reach out to our customer service team. We are here to assist you and provide the necessary information to ensure your order reaches you smoothly.

Customer Support: admin@wulfzco.com.au

Thank you for shopping at WULFZ & CO.!